Privacy Policy


1. Data Controller
In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), the following information is provided regarding the processing of personal data.
This website is operated under the brand BETONIZA.
Data Controller:
Artem Travnikov
Autónomo (self-employed professional)
Spain
Contact email:
hello@betoniza.com
The Data Controller is responsible for processing personal data collected through this website.

2. Personal Data We Collect
When using this website or placing an order, we may collect the following personal data:
  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (if provided)
  • Order details
  • Payment confirmation information
Payment details are processed securely by external payment providers such as Stripe or PayPal. BETONIZA does not store credit card information.

3. Purpose of Data Processing
Personal data collected through this website may be used for the following purposes:
  • Processing and fulfilling orders
  • Delivering purchased products
  • Communicating with customers regarding orders
  • Providing customer support
  • Managing returns or refunds
  • Complying with legal and tax obligations
  • Preventing fraud or misuse of the website
Personal data will never be sold or shared for marketing purposes.

4. Legal Basis for Processing
The legal basis for processing personal data includes:
  • Performance of a contract when processing orders
  • Compliance with legal obligations (tax, accounting, and consumer protection regulations)
  • Legitimate interest in managing and improving the services offered through the website

5. Data Retention
Personal data will only be retained for as long as necessary to fulfill the purposes described above.
In particular:
  • Order and billing data may be retained for the period required by Spanish tax regulations (currently up to 6 years).
  • Customer communications may be stored as long as necessary to provide support.

6. Data Sharing
Personal data may be shared with trusted third parties only when necessary to provide services, including:
  • Payment processors (Stripe, PayPal)
  • Shipping and logistics companies
  • Website hosting providers
These third parties process data in accordance with applicable data protection laws.
Personal data will not be sold or used for advertising purposes.

7. User Rights
Users have the following rights regarding their personal data:
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
To exercise these rights, users may contact:
hello@betoniza.com
Users also have the right to file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).

8. Security Measures
BETONIZA implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data.
Payments are processed through secure third-party payment providers.

9. Cookies
This website uses technical cookies necessary for the operation of the website.
More information can be found in the Cookie Policy.

10. Policy Updates
This Privacy Policy may be updated when necessary to reflect legal or operational changes.
The latest version will always be available on this website.

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